What People Want in a Dental Office

by | Jun 27, 2014 | Dental Care

Let’s face it. Going to a dentist is not high on most people’s enjoyment list. Going to the dentist may bring about feelings of anxiety, fear and embarrassment, but it doesn’t have to be that way. Finding a dental office that meets all or most of these qualifications will help you feel comfortable going to the dentist.

* A warm and friendly staff: This is the first thing that helps patients feel relaxed. Since the first contact a prospective new patient will have is over the phone, it’s important for phones to be answered promptly and with great friendliness.

* A quick appointment: When someone new calls an office, if an appointment can be made for a time within a few days of the call, the patient will feel like the dentist is accessible and cares.

* An up to date office: This doesn’t mean a brand new place, but rather, an office that doesn’t smell like the stereotypical dental office. Those types of offices bring back subconscious feelings about all the anxieties that might have kept people away from a dentist in the first place.

* Convenient hours: If an office is only open from 9 to 5, it will not be convenient for the majority of your patients. People want to be able to schedule appointments either before or after work, so early or late hours at least one day a week are helpful.

* On-time appointments: This is probably near the top of every list. Patients want to be seen at their scheduled appointment time. While everyone understands emergency situations arise, patients get frustrated having to wait more than 10 minutes past their scheduled time. Their time is just as valuable as the dentist’s time, so make sure no one waits too long.

* Service: General dentistry is important, but if special procedures are needed, patients want to know they can have them done all in one place. From fillings to root canals to cosmetic and emergency dentistry, a “one stop” office makes people more comfortable.

* Financial options: Finally, it’s important that various dental plans are accepted and other payment options are available. The last thing a patient should be concerned about is how to pay for care.

If you’re looking for a dental office in Monona, Wisconsin area, please contact Complete Family Dentistry. You’ll see their services, staff and testimonials from patients.

Latest Articles

Categories

Archives