After making an investment in a variety of home appliances designed to make our lives in Los Angeles more enjoyable, more convenient and more comfortable, it would be great if all we ever did was flip a switch, hear the appliance’s familiar hum and let it go about and do its business. Sooner or later, however, when that flip is switched, our wonderful appliance doesn’t respond with its usual and familiar hum and we’re faced with finding a company that can provide top-notch appliance repair. We’ve all heard the horror stories from neighbors and family members about hiring some appliance repair company that wound up being a rip-off, spending hours to fix the problem and then presenting a whopping bill with no guarantees that the repair job would last.
There’s a way to avoid getting ripped off when it comes to hiring a Los Angeles appliance repair service and all it takes is a little advance planning in order to ensure that the appliance repair firm you hire is really top-notch in both experience as well as customer satisfaction. First of all, don’t wait until an appliance actually fails until you start searching for a qualified appliance repair service. Ask friends and family members for qualified referrals of businesses that they have personal experience with and can recommend without reservation. Homeowners are more at risk of getting sub-standard repair service for their appliances when they are frantically calling around for emergency repair service and have to settle for some unknown business to come into their home.
If you can’t get referrals from family or friends, ask the local Better Business Bureau or Chamber of Commerce for referrals to a few reputable appliance repair services. You can also check with the manufacturer of your appliance to see if they can recommend appliance repair services in your area that specialize in specific appliance brands. Then contact each and ask about their repair policies. Find out if they are available round the clock and if they in fact charge more for emergency calls or services delivered beyond the normal business hours of 9 to 5 weekdays. Ask about their years of experience, if they are currently licensed and insured, and what type of training their technicians have undergone. Ask if they charge a fee to inspect an appliance, if they charge by the job or by the hour, and if they provide estimates in writing as well as a guarantee of the work for a specific time period. The time and energy you spend asking questions upfront will result in more satisfaction once the job is completed.
