Stop Sending Your Prospective Clients to Your Competition: Use a Los Angeles Messaging Service

by | Jun 18, 2013 | Call Center Services

How much revenue has your business lost from potential clients hanging up? Any amount is too much. Losses happen when potential prospects attempt to reach your business and are hit with your voicemail or an automated operator. Let’s face the facts. That is the making for a financial disaster in most cases. Why are businesses losing money when this method is employed? The answer is simple; many prospects will hang up and call your competition for better results. People do not want to sit on the phone pushing buttons or talking to a recorded voice. The right solution is to use Los Angeles Messaging Service.

People who are calling your business are driven by the need for fast results. For example, a prospect may be calling to book an appointment quickly, to inquire about a special promotion, to check what insurance policies your business accepts, to find out if your business will provide a free estimate of costs or to get directions to your office. Though those are some of the reasons that a prospects call, they are not all of them. However, the issue is always the same. Missed calls equal missed revenue. How much revenue can your business lose and still remain operational? Why take the risk? It is best to call the Los Angeles Messaging Service for a consultation. On average, how many hang ups are you dealing with? Chances are high that your competition picked up the phone and had a live-operator process the call.

Every business is different. For example, some business will require that a simple message be taken. Next, that business will place a follow-up call. However, other business will require more to be done. As a result, the service will take down the information from the caller and give information that was included by the business owner. Thus, if a caller wants to know location and driving information, he will be given that information. Further, if the caller wants to know what is included in the special promotion and dates, this information can be given too. Further, a recorded entry is made from the caller and what information was given. When it is time to review the calls made, a business owner will know what needs to be addressed. Further, he will have stopped callers from needing to call his competition.

 

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