VoIP is the greatest way for companies to save money and increase their communications abilities today. It used to be that companies had to rely on landline phones and the expensive features phone companies offered. Each new addition required a visit from a technician and high costs to get things started. Anytime a repair needed to be made, companies would have to wait for days or even weeks for a repairman to come out and assess the problem. Today, companies can put all those problems behind them with a business VoIP phone system. Determining if your company is a good candidate for this system is as easy as looking at your communications needs.
Expansion
If your company has recently expanded and has outgrown its current phone system, it is a smart decision to look at the business VoIP phone system. If you have employees that span the globe or those who telecommute, you simply cannot function with the standard landline phone systems. A VoIP system allows your employees to be anywhere, yet stay as connected as if you were all in the office at the same time. You can expand as much as you want without causing havoc with your phone systems. With a few simple clicks on your interface, you can add new numbers and have your new employees ready to go in no time.
Call Patterns
If customer service is of utmost importance to your business and you want to offer a toll-free number, call recording and call forwarding to avoid missing any important calls or you want to avoid the need to give customers more than one phone number to contact you, a business VoIP phone system is ideal for your company. Simplifying things for your customers or vendors by giving them one number that can reach you, whether you are in the office or around the globe, takes customer service to a whole new level.
Conference Calls
If your company makes a lot of conference calls, you can make them easier and less costly with business VoIP. In real-time, you can set up a conference call that is seamless, static free and offers the ability to talk to as many people as you need to talk to at once. This can save your company money on travel because everyone can talk, no matter where they are located. It also saves your company time by allowing everyone to talk at once, eliminating the need for back and forth conversations, messages and missed phone calls.
A business VoIP phone is a smart investment for companies of all sizes. Any company that takes their communications needs seriously needs to invest in VoIP service to keep up with the competitors and have effective customer service, as well as save time and money.
